Shipping & Returns

Shipping Policy

Orders placed will typically ship within 3-5 business days unless a holiday weekend. Orders are shipped via USPS with tracking number provided.

Returns Policy

All sale items are FINAL SALE and NON-REFUNDABLE.

 

Exchange Policy

Due to being a small business and the possibility of our item(s) selling out, we will NO longer be able to accept exchanges at this time. We recommend you follow our Returns Policy below for the return of your item and then purchasing your desired size and/or color.

Return & Refund Policy lasts 10 days.

If it's been more than 10 days since delivery date, unfortunately you cannot return any items. 

Item(s) must be unused, unworn, unwashed and in the same condition that it was received in order to be eligible for a refund.

 

Returns Process

Please pack your return item with a note of order number, name, and address. Make sure item is unworn, unwashed, free of pet hair and send to return address below:

DAISY AND DOG

2000 Willoughby Ln.

Unit #5521

ARLINGTON, TX 76011

Please note: you are responsible for return shipping costs (unless the reason for return is due to a faulty/damaged product) and original shipping costs cannot be refunded.

It is recommended that you use a trackable shipping service and ensure you keep tracking numbers until you receive confirmation of refund. We are unable to guarantee that we will receive your returned item and we do not accept any responsibility for lost items.

Refunds:

Once we receive your return and your item is inspected, we will send you an email to notify you your refund has been processed or rejected.

If your return is approved, the refund will be processed back to your original method of payment, within 7-10 business days (depending on your financial institution.

If you have not received your refund, please email us at: DaisyAndDogBarktique@gmail.com